• CALL CENTER & CUSTOMER SERVICE

    CALL CENTER & CUSTOMER SERVICE

     
  • OUTSOURCED DATA ENTRY & DATA CLEANSING

    OUTSOURCED DATA ENTRY & DATA CLEANSING

     
  • TECHNICAL PRODUCT SUPPORT

    TECHNICAL PRODUCT SUPPORT

     
  • DESKTOP AND LIGHT SERVER SUPPORT (LEVEL 1 & 2)

    DESKTOP AND LIGHT SERVER SUPPORT (LEVEL 1 & 2)

     
  • GENERAL PRODUCT SUPPORT

    GENERAL PRODUCT SUPPORT

     



Operations & Technical Support

Complete back-office transaction support for all kinds of businesses. Tasks can be done on multiple platforms to fill the gaps in operations and ensure business continuity. Get a team to dispose of tech issues swiftly. Take advantage of a managed workforce whose absenteeism and attrition rates are 10 times lower than the industry average.

 



 
 
 
 
 


Outsource Operations & Technical Support Now!

Effective hourly rate starts at $9
for a team of at least 5 agents.

   GET STARTED   

Explore Operations and Technical Support Use Cases

Technical Support Help Desk
Product Support Help Desk
Software Support Help Desk
Text Support and SMS Messaging Services
Recruitment Process Support
Photo Retouching and Pre-Production Proofing
Graphic Layout Support


"By integrating Rethink Staffing into our operation it has signified an overall improvement. Their highly skilled and qualified staff are trained to perform and deliver on all key performance indicators. We undeniably have established a very rewarding partnership which we expect will only continue to be more productive and meaningful for our business." 

proctoru.jpg
Steve Morgan
Vice President of Operations
ProctorU, Inc.

Operations & Technical Support Resources

1.jpg


Why Outsource Your Financial Tech Support?



Financial technology or fintech, for short, has greatly benefited from partnerships with outsourcing companies. Fintech companies were able to reduce costs, increase intellectual capital, reach more markets, and provide better customer service because of outsourcing. But, there are more reasons to get on board with fintech outsourcing.


Read the rest of the article

2.jpg


Three Types of Back-Office Support Tasks to Outsource in Healthcare Services


A call center job in healthcare requires training and experience in providing three types of operations and technical support services. Most outsourcing companies are known to hire small to large teams of agents that handle jobs in revenue cycle and medical billing management, medical data entry, and medical insurance claims.


Read the rest of the article

3.jpg


3 Reasons to Hire Medical or Dental Back-Office Support Staff in the Philippines

It's not surprising to see many overseas companies move their medical and dental back-office support staff in the Philippines. For these firms, the reasons are widely known and appreciated. For those who are unfamiliar with the Philippines, consider the following reasons why you should hire Filipino staff to provide operations and technical support for your medical or dental organization.

Read the rest of the article

Built to Outperform Industry Standards

MANAGED SCALABLE TEAMS.png

MANAGED 
SCALABLE TEAMS
SECURE, COMPLIANT FACILITIES.png

SECURE, COMPLIANT FACILITIES
GUARANTEED DATA PROTECTION.png

GUARANTEED 
DATA PROTECTION
HOLISTIC LEARNING AND DEVELOPMENT.png

HOLISTIC LEARNING AND DEVELOPMENT



Get an Outperforming Team to Deliver Superior Results.

   CONTACT US