Hiring the right people for an outsourcing job and to do what needs to be done requires a little more than trusted referrals and an impressive work history. It's possible you're hiring for the wrong reasons or you're hiring someone with little knowledge and inadequate skills to competently perform the job. The most efficient way to recruit the right BPO or KPO employees is to get to know who the best people are to hire for outsourcing work.
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