• CALL CENTER & CUSTOMER SERVICE

    CALL CENTER & CUSTOMER SERVICE

     
  • OUTSOURCED DATA ENTRY & DATA CLEANSING

    OUTSOURCED DATA ENTRY & DATA CLEANSING

     
  • TECHNICAL PRODUCT SUPPORT

    TECHNICAL PRODUCT SUPPORT

     
  • DESKTOP AND LIGHT SERVER SUPPORT (LEVEL 1 & 2)

    DESKTOP AND LIGHT SERVER SUPPORT (LEVEL 1 & 2)

     
  • GENERAL PRODUCT SUPPORT

    GENERAL PRODUCT SUPPORT

     



Say "Hello" to Outsourcing that Outperforms

Rethink Staffing is a fast-growing BPO company and fair trade call center that provides impact sourcing work for all kinds of businesses.

Our main office is in Philadelphia, Pennsylvania while our service delivery center is in Iloilo City, Philippines.

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Our Mission and Vision

Our focus on our agents' social welfare and economic progress has led us to develop a workforce with a high level of work ownership, which produces superior results for our clients.
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MISSION

We are a Fair Trade Outsourcing and Call Center Company that delivers superior results for clients by valuing our agents, ensuring their safety, and improving their economic welfare.

 
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VISION

We seek to reduce global poverty and economic insecurity by creating sustainable middle-class employment, eventually growing a new generation of capital owners from wage earners.


Culture and Leadership


We strive to continuously improve the way we work. And, we make employee learning and development fun and collaborative.


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We're not only putting junior agents into senior positions. We're molding them into outliers who always perform at a level above the industry average and go beyond what's expected of them.

We have embedded these aspects of our culture into one proclamation designed to protect our agents' rights and privileges.
 
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The Agent Bill of Rights or ABOR is the embodiment of our values and beliefs as an organization.

To us, our agents are the key to making everything work to your advantage and ours. At the same time, we're helping our agents improve their social and economic status in life.
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Impact


Our goal is to set as many people as possible for impact sourcing work that pays up to 3 times the poverty line. We want to move them into the middle-class as soon as possible, and convert them from mere wage earners to capital owners.
   SEE FULL IMPACT   
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Agent Stories


Your decision to outsource makes a positive social impact on our agents and their families.

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Alemar
Farm to Office Table
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Nica
Wonder Woman
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Mimi
Damsel in Success



We are Rethink Staffing

Our leadership circle and our outperforming teams have made Rethink Staffing their home for a simple reason: we treat each other as family and work together as a team. Get to know our leaders and agents who deliver the kind of results that defy expectations.

   MEET THE TEAM