Human intervention when using SMS support to emotionally connect with your consumers becomes even more significant in light of TCPA regulations.
Outsourcing to the Philippines Through Impact Sourcing
Find articles and infographics about outsourcing in the Philippines, impact sourcing, and fair trade call center solutions. Learn how the IT-BPO industry in the Philippines has thrived and helped alleviate poverty in a developing nation.
Thinking of outsourcing your text messaging support services? Consider these 3 types of text messaging services for business you can outsource.
The Junior Software Developer will be a part of an agile development team that will build and maintain enterprise-grade software systems. The Junior Software Developer is involved in all areas of development from design to development to testing. Requirements: Preferably a graduate of a 4-year I.T. related course Minimum of 2 years experience in Java…
These tips in starting an online chat support team can help your agents to produce outperforming results in data entry and customer service.
As competition increases and client expectations diversify, ecommerce businesses have to find new ways to stay on top of their game. To improve customer satisfaction and reduce cart abandonment, some online retailers have already integrated web chat support into their business. According to this Forrester study, 44% of online buyers are impressed when their concerns are…
Text support or SMS support is quicker and more convenient. Outsourcing text support saves you time & money while improving productivity & efficiency.
Outsourcing text support services is advantageous for your company. SMS support is faster, more convenient & less likely to have problems with legacy tech.
Data cleansing is important to your business because cleaning up data and updating the information keeps it from becoming obsolete and useless.
Data enrichment goes beyond data entry or data mining, and involves data cleansing and data analytics. Here are 3 reasons to outsource data enrichment work.
Gold mining is not so different from data cleansing and data enrichment. Gold may be abundant in mines, but it has to be extracted first, then processed before it can be turned into something of greater value and that can be truly appreciated. In the same vein, data is valuable, but only when it is…