Outsourcing to the Philippines Through Impact Sourcing

Find articles and infographics about outsourcing in the Philippines, impact sourcing, and fair trade call center solutions. Learn how the IT-BPO industry in the Philippines has thrived and helped alleviate poverty in a developing nation.

July 10, 2018 Claire Ponsaran No comments exist We Are Hiring

The Junior Software Developer will be a part of an agile development team that will build and maintain enterprise-grade software systems. The Junior Software Developer is involved in all areas of development from design to development to testing. Requirements: Preferably a graduate of a 4-year I.T. related course Minimum of 2 years experience in Java…

June 27, 2018 Roma Gonzales No comments exist Proactive vs Reactive Web Chat Support: Which is Better?

As competition increases and client expectations diversify, ecommerce businesses have to find new ways to stay on top of their game. To improve customer satisfaction and reduce cart abandonment, some online retailers have already integrated web chat support into their business. According to thisĀ Forrester study, 44% of online buyers are impressed when their concerns are…

June 11, 2018 Roma Gonzales No comments exist 3 Big Benefits of Data Cleansing and Data Enrichment to Your Company

Gold mining is not so different from data cleansing and data enrichment. Gold may be abundant in mines, but it has to be extracted first, then processed before it can be turned into something of greater value and that can be truly appreciated. In the same vein, data is valuable, but only when it is…