Outsourcing to the Philippines Through Impact Sourcing

Find articles and infographics about outsourcing in the Philippines, impact sourcing, and fair trade call center solutions. Learn how the IT-BPO industry in the Philippines has thrived and helped alleviate poverty in a developing nation.

July 10, 2018 Claire Ponsaran No comments exist We Are Hiring

The Junior Software Developer will be a part of an agile development team that will build and maintain enterprise-grade software systems. The Junior Software Developer is involved in all areas of development from design to development to testing. Requirements: Preferably a graduate of a 4-year I.T. related course Minimum of 2 years experience in Java…

June 27, 2018 Roma Gonzales No comments exist Proactive vs Reactive Web Chat Support: Which is Better?

As competition increases and client expectations diversify, businesses have to find new ways to stay on top of their game. To improve customer satisfaction and reduce cart abandonment, some have already integrated chat support into their websites. According to this Forrester study, 44% of online clients are impressed when their concerns are addressed in the middle…