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Outsourcing to the Philippines: Real Estate Appraisal Support

December 19, 2016 Claire Ponsaran 2 comments
Outsourcing to the Philippines: Real Estate Appraisal Support

According to a VanEd article on real estate appraisers, experienced residential appraisers are likely to procure “between two and three appraisals per day.” They usually hire real estate appraisal support staff or appraisal assistants who are paid around $15 per hour to help them produce these appraisals, which are in the form of either form or narrative reports.

Your Time is More Valuable

Imagine hiring an appraisal assistant who is as competent, hard-working and intelligent as the rest of them, but who is willing to work for less than $15 an hour. This opportunity to cut down costs while maintaining the same level of quality in appraisals is irresistible to many professionals working in real estate. It’s also a delicious opportunity to increase their productivity and connect with more potential customers.

But, you’re not just hiring staff for appraisal support because you want to cut down costs. You’re hiring them because your time is infinitely more valuable than your staff’s. If you’re able to delegate non-profitable tasks to your appraisal support staff, then you’ll have more time to spend on what you do best and profiting from it.

So, how do you hire staff for appraisal support at a more affordable rate? Simple: outsource to the Philippines. We have many trained professionals who can help real estate appraisers realize their goals without overspending.

Top Qualities of Real Estate Appraisal Support Staff

When looking for qualified candidates to hire, we make use of the following list of qualities most desired in a real estate appraisal assistant:

Research skills. Assistants to real estate appraisers need to use many sources of information when researching about a residential or commercial property. They must carefully research and uncover all pertinent information about the property before producing a final report.

Writing skills. Appraisal assistants are tasked to complete more than a hundred pages of an appraisal report. It’s required that he or she shall have college-level education and impressive academic or technical writing skills.

Customer-service skills. Appraisal assistants regularly interact with their boss and his or her clients. And so, being polite and friendly is important. In addition, these characteristics may help real estate appraisal assistants expand their opportunities for professional growth.

Organizational skills. To successfully accomplish all the tasks assigned to them, appraisal support staff need good organizational skills as well as experience in using a spreadsheet tool, such as Google Spreadsheet and MS Excel.

Problem-solving skills. Doing work for a real estate appraiser may involve unexpected problems. An appraisal assistant must have the ability to develop and apply an alternative solution to successfully complete the appraisal report and submit it on time.

Time-management skills. Assistants to real estate appraisers often work under time constraints, sometimes producing multiple reports of different properties in a single day. As a result, managing one’s time and meeting deadlines are essential.

Although they’re not necessarily considered as skills, an open mind and a willingness to learn are also important. Real estate appraisers often use MLS or appraisal software. Real estate appraisal support staff must be trainable and self-motivated to excel in anything he or she does.

How to Delegate Tasks to Your Real Estate Appraisal Support Staff

There are two main barriers to effective delegation. One is the fear of losing control over the quality of work being produced. Second is simply poor planning. REALTOR Mag advises real estate professionals to keep the following tips in mind when delegating tasks to your support staff:

  • Don’t expect the assistant to do the job exactly as you would do; what you want is a positive end result.
  • Match the jobs that you delegate to the skills and experience of the assistant.
  • Spend enough time training the assistant to ensure that he or she understands the job well.
  • Don’t be concerned if it takes the assistant longer to do the job, at least at first. In learning a new task, most people concentrate on quality first and then work on speed.
  • Discuss scheduling with your assistant to make sure you’re not delegating too much work.
  • Monitor your assistant’s work and offer constructive feedback to improve performance.
  • If possible, delegate tasks that are of interest to your assistant.

At first, delegate the less important tasks to your real estate appraisal support staff. As time goes by and as your staff gradually proves himself or herself competent in handling the tasks you’ve assigned to him or her, hand over more of those tasks you need to be done.

Sage Advice from Thought Leaders and Experienced Appraisers

Gary Kristensen, a real estate appraiser who lives in Portland, Oregon, told The Appraiser’s Home blog that:

“If I need to pay my virtual assistant for two hours to save me one hour, that’s money well spent because my time is much more valuable. You should pay your virtual assistant what she’s worth and make sure that her pay is competitive for the location. Also be sure to pay for customary days off or bonuses based on the location. In the Philippines, good virtual assistants can be found for around $3 per hour plus bonuses. That’s a pretty good income: My virtual assistant lives in a middle-class home with an extended family.”

In the same article, the blog author quoted a well-known real estate expert who gave this insightful observation:

“Do you know what your time is worth on an hourly basis? Are you spending your time on minimum-wage activities? Know how you’re spending your time, so you know what you can or should outsource. Ask yourself, ‘How can I use virtual assistants to grow my business?'”

“If your virtual assistant is saving you 10 hours a week, and your time is $50 an hour, you’re saving $2,000 a month. And if the time you’ve saved enables you to land a new client, well, what’s the lifetime value of that new client?”

Wondering how you can get started with outsourcing and hiring quality support staff for your real estate appraisal business? Email our staff leasing specialist or call 303.328.5230 to get your custom quote!

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2 Comments on “Outsourcing to the Philippines: Real Estate Appraisal Support

  1. Much appreciated! Thank you for your time allowing us to benefit from your expertise in the subject. I hope you can give us more details about the other point you mentioned here. I think we are facing the same issue.

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