• CALL CENTER & CUSTOMER SERVICE

    CALL CENTER & CUSTOMER SERVICE

     
  • OUTSOURCED DATA ENTRY & DATA CLEANSING

    OUTSOURCED DATA ENTRY & DATA CLEANSING

     
  • TECHNICAL PRODUCT SUPPORT

    TECHNICAL PRODUCT SUPPORT

     
  • DESKTOP AND LIGHT SERVER SUPPORT (LEVEL 1 & 2)

    DESKTOP AND LIGHT SERVER SUPPORT (LEVEL 1 & 2)

     
  • GENERAL PRODUCT SUPPORT

    GENERAL PRODUCT SUPPORT

     

NOW HIRING: Junior Software Developer
10 Jul

By Claire Ponsaran | Posted on July 10, 2018 at 2:38 AM 0 Comments

The Junior Software Developer will be a part of an agile development team that will build and maintain enterprise-grade software systems. The Junior Software Developer is involved in all areas of development from design to development to testing.

Requirements:

  • Preferably a graduate of a 4-year I.T. related course
  • Minimum of 2 years experience in Java SE
  • Experienced working with Spring Framework (Spring MVC, Spring Boot)
  • Experienced using version control system (Git)
  • At least 1-year experience in PHP and using PHP frameworks (Zend Framework, CodeIgniter)
  • Exposure to web development using HTML, CSS, and JavaScript
  • A good understanding of object-oriented programming concepts
  • Solid understanding of relational database design and querying concepts
  • Knowledge of agile development methodologies
  • Follows coding standards and best practices

Responsibilities:

  • Manages staff schedule and changes in schedule to ensure adequate daily resource coverage.
  • Monitors attendance and schedule adherence.
  • Processes management requests for modifications of scheduling events (meetings/training, etc.).
  • Uses the accuracy of schedule measurements for continuous improvement, including making recommendations to improve scheduling efficiency and team member satisfaction.
  • Proactively responds to changes in customer demand and agent availability in order to meet service level objectives consistently throughout the day.
  • Manages scheduling of sufficiently skilled staff based on historical and anticipated volume across all clients both short-term, medium-term, and long-term.
  • Schedules agent shifts and communicates shifts to appropriate team members and managers.
  • Executes 24/7/365 on-demand scheduling strategy
  • Performs any other related duties as required or assigned

Compensation: Negotiable

 

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Tags: Rethink Staffing, Outsourcing in Iloilo City, BPO Jobs, Junior Software Developer

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