It’s been less than a year since we completed our first ever impact report. Now, we are proud to present our Second Impact Sourcing Report – another milestone in our ongoing effort to improve the lives of our employees. The report shows that Rethink Staffing may be facing a few challenges ahead, but it is…
Outsourcing to the Philippines Through Impact Sourcing
Find articles and infographics about outsourcing in the Philippines, impact sourcing, and fair trade call center solutions. Learn how the IT-BPO industry in the Philippines has thrived and helped alleviate poverty in a developing nation.
The most tedious and hectic task is to spend the entire day for performing the data entry process on time. Data entry is the process of transferring figures and numbers of printed pages or other sources into your computer system. With lots of data and files, it is probably difficult to keep yourself energized. You…
Data enrichment means updating or adding value to data. Meanwhile, data cleansing involves more than deleting duplicates and correcting errors.
Here are some types of data enrichment work you may encounter in data entry outsourcing. Choose which ones you need for your data management strategy.
Data enrichment differs from data processing in three ways. One reason is that human agents produce better results from data enrichment work than machines.
When you outsource SMS support to human agents for TCPA compliance, you gain a strategic advantage over your competitors while protecting your business.
Outsourcing SMS support to human customer care representatives is good business practice. It meets FCC guidelines and TCPA regulations.
Outsourcing SMS support for different processes creates value for all kinds of businesses in several ways. It provides for cost-efficient customer service delivered through a combination of human intervention and automation. It can increase engagement and retention when used wisely for customer support. And, it can increase sales when used in support of marketing campaigns….
According to TextRequest, more than 6 billion texts are sent every day in the United States. The average consumer sends 72 messages per day, including app-to-app messaging. It’s obvious that SMS support plays a vital role in business, especially in sales and marketing. Outsourcing SMS support for these consumer-oriented business processes definitely brings advantages to…
Human intervention when using SMS support to emotionally connect with your consumers becomes even more significant in light of TCPA regulations.