The BPO industry can still help the developing world by paying employees a multiple factor income rather than percentage gains. Find out how and why.
Month: April 2018
A fair trade call center deals with misbehaving employees through egalitarian means based on fair trade outsourcing principles.
These books are my inspiration in creating Fair Trade Entrepreneurship as a business philosophy. I highly recommend that fair trade entrepreneurs read them!
The basic economics of the BPO industry have done a tremendous job at alleviating poverty in the developing world through impact sourcing.
Engaged employees outperform their more detached co-workers by 28 percent. So, how do you improve employee engagement? Here are six creative ways.
Fair pay in the BPO industry means agents are paid living wages to sustain their basic needs and let them take care of their families the best way they can.
Learn what the Agent Bill of Rights are and how a fair trade call center applies these tenets to protect the rights of call center agents.