Month: January 2018

January 26, 2018 Claire Ponsaran No comments exist Turning Next-Gen Telecom Services Outsourcing Into Strategic Business Advantage

Traditionally, call center agents are the be all end all provider of customer service. But, today that’s gradually changing because of technological advancements. These three emerging trends in telecom services outsourcing will never replace the need for human agents, but they can enhance the customer experience and hasten the process to find better and faster…

January 15, 2018 Claire Ponsaran No comments exist Market Trends in Healthcare Outsourcing for Medical Practitioners and HMOs

In medical or dental practice management, it’s important that physicians, nurses, and allied health professionals stay focused on saving lives rather than doing office work. That’s why healthcare organizations choose to hire support staff to take care of the mundane tasks. Because of healthcare outsourcing, they can focus on taking care of their patients which…