Month: February 2017

February 27, 2017 Claire Ponsaran No comments exist Old School vs New School Series: From Low-Level Work to Knowledge-Based Work in Outsourcing

The business process outsourcing (BPO) industry has matured a lot. Global outsourcing now turns its focus to delivering knowledge-dependent services that require employees with the right training, experience, and credentials. Of course, hundreds of BPO companies that focus on delivering volume-based work will continue to prosper as the demand for low-cost customer service and tech support…

February 22, 2017 Claire Ponsaran No comments exist 5 Questions to Ask Before Outsourcing to the Philippines

Outsourcing to the Philippines has a lot of misconceptions attached to it. The political rhetoric has been full of them. But, outsourcing may not be the first thing that SMBs think when they’re looking for ways to widen their margins without sacrificing the quality of work that their customers have been used to getting from…

February 21, 2017 Claire Ponsaran No comments exist 15 Biggest Lies About Offshore Outsourcing You'll Often See in the News and on Social Media

Trump’s rhetoric against offshoring has made outsourcing the subject of headlines. News outlets can’t stop talking about it. This media visibility would have been great if those same news outlets talked to experts and asked for clarifications about outsourcing. Unfortunately, none of the big news outlets were interested in seeking the truth. Here’s a list…

February 20, 2017 Claire Ponsaran No comments exist 5 Things You Need to Know About Staff Leasing

Staff leasing is basically the same as outsourcing. It’s a contractual agreement between a service provider and its client. This is what you do when you hire employees like cleaners and security guards from an agency. You’re not responsible for paying them and computing their taxes and monthly contributions, but it’s your responsibility to pay the…

February 17, 2017 Claire Ponsaran No comments exist Old School vs New School Series: From Staff Leasing to Outsourcing to Impact Sourcing

Employers used to hire college graduates and kept them around until they reach retirement age. Employees were paid with a standard compensation and benefits package that includes a suitable pension plan and unemployment insurance. The World is Changing Today, employees rarely stay with one company for many years. Because they belong to the Millennial generation,…

February 13, 2017 Claire Ponsaran No comments exist Why Outsource Graphic Design Support to the Philippines?

Graphic design requires people with deep wells of creativity and amazing technical skills to do the job. But, the cost of paying someone in the United States, United Kingdom, Canada or Australia to create logos, posters, and other marketing collaterals is too steep for small businesses and mom-and-pop agencies. The price is even higher for…

February 13, 2017 Claire Ponsaran No comments exist Why Outsource Graphic Design Support to the Philippines?

Graphic design requires people with deep wells of creativity and amazing technical skills to do the job. But, the cost of paying someone in the United States, United Kingdom, Canada or Australia to create logos, posters, and other marketing collaterals is too steep for small businesses and mom-and-pop agencies. The price is even higher for…

February 7, 2017 Claire Ponsaran No comments exist 5 Ways for Onshore and Offshore Outsourcing Teams to Collaborate Successfully

Do you have an onshore team in the United States handling your remote business support staff in another country? Take note of these 5 things you can do to help your outsourcing teams work well together in a cross-cultural, boundary-breaking work environment. You may republish this outsourcing infographic on your blog or website, or share with your friends and…