Month: November 2016

November 30, 2016 Claire Ponsaran 4 comments Outsourcing Pros and Cons Presented in Five Infographics

Like any industry, business process outsourcing has many advantages as well as disadvantages. These pros and cons are best reviewed through visually stimulating content, such as infographics. Here are five infographics that were created with quality aesthetics and packed with useful information. Businesses that are new to outsourcing will surely find these useful when making game-changing decisions, like…

November 29, 2016 Claire Ponsaran No comments exist Why Work for a Socially Responsible Company like RTS?

Rethink Staffing is a BPO company in the Philippines that considers itself as an impact sourcing service provider. We provide quality services as other companies do. But, we have something that’s rarely seen in our competitors. We are a socially responsible outsourcing company. Jobs Creation For RTS, being socially responsible means we’re creating jobs that pay well and…

November 22, 2016 Claire Ponsaran No comments exist Rethink Staffing has a New Tagline

Rethink Staffing has just launched its new tagline through a video and a GIF distributed around social media. Its tagline, “Rethink Global Collaboration, ” reflects the company’s unique mindset in sustainable outsourcing. Outsourcing to the Philippines is more than a business decision to cut down costs in labor and overhead. It’s a partnership wherein Rethink Staffing and its clients…

November 21, 2016 Claire Ponsaran No comments exist How to Reduce Work Stress for Impact Sourcing Workers

Stress is a natural consequence of work. Even people who seem to have the easiest jobs experience a certain degree of stress in their workplace. Highly stressful work, such as in a call center, can impact the performance and level of job satisfaction of your agents. But, a job in an outsourcing company doesn’t have…

November 11, 2016 Claire Ponsaran No comments exist Funny Stories from Tech Support and Customer Service Reps

In an era when smartphones and tablets are ubiquitous, it’s still a surprise to find people who aren’t familiar with how a computer or a mobile phone works. Here are a few funny anecdotes of customers that made tech support and customer service weep while laughing so hard. ***** Long Distance Charges for Email and…

November 10, 2016 Claire Ponsaran No comments exist Trump and the Philippine Outsourcing Industry

President-elect, Donald J. Trump, has been firm and clear in his campaign against illegal immigrants and offshoring. He wants to “ensure that open jobs are offered to American workers first.” What does this mean for offshore outsourcing? What will happen to offshore outsourcing in the Philippines? Truth? Nothing much. Free Trade Will Always Be Free International…

November 8, 2016 Claire Ponsaran No comments exist The Social Responsibility of an Outsourcing Business

The traditional view of business as a profit-generating machinery is no longer in parallel to the current world-view. Friedman’s contention that the sole responsibility of a business was to increase its profits may have been applicable to businesses in the 70’s, but it’s considered an outdated view by many companies today. In more than four decades, the…