• CALL CENTER & CUSTOMER SERVICE

    CALL CENTER & CUSTOMER SERVICE

     
  • OUTSOURCED DATA ENTRY & DATA CLEANSING

    OUTSOURCED DATA ENTRY & DATA CLEANSING

     
  • TECHNICAL PRODUCT SUPPORT

    TECHNICAL PRODUCT SUPPORT

     
  • DESKTOP AND LIGHT SERVER SUPPORT (LEVEL 1 & 2)

    DESKTOP AND LIGHT SERVER SUPPORT (LEVEL 1 & 2)

     
  • GENERAL PRODUCT SUPPORT

    GENERAL PRODUCT SUPPORT

     

7 Dec Six eCommerce Outsourcing Mistakes You Don't Know You're Making and How to Fix Them

Posted on Dec 7, 2017 4:15:28 AM in offshore outsourcing tips, ecommerce outsourcing 0 Comments

While ecommerce outsourcing is not a perfect science, there are many benefits you can have by expanding your workforce to include employees from an offshore service facility. But, when your outsourcing strategy doesn't seem to be working or seems to be taking a long time to produce results, what do you? Rather than find someone to blame, work with your team to find a viable solution to your problem.

The first step to this process is to identify the problem. If you're wondering where your team may have made a mistake or missed a step, check out the following list of possible ecommerce outsourcing mistakes you don't know you're making and ways to fix them as soon as possible.

Read More

28 Nov How Does eCommerce Outsourcing Work to Your Advantage?

Posted on Nov 28, 2017 5:33:00 AM in advantages to outsourcing, ecommerce outsourcing 0 Comments

eCommerce companies are the ones who benefit most from outsourcing. Ranging from order fulfillment to business process management, ecommerce outsourcing helps in lightening the workload of regular employees while improving the overall performance of the production line and the sales and marketing department. It also provides small to medium-sized companies like yours the following advantages over your bigger competitors.

Read More

15 Nov How Do You Optimize Your eCommerce Support Outsourcing Strategy?

The business processes that small to mid-sized ecommerce companies and third-party logistics providers often outsource to offshore staff can cover a wide range of activities that include back-office support, customer service, and online marketing. If you're outsourcing your ecommerce support, here are several tips in optimizing your outsourcing strategy.

Read More

20 Sep Three Advantages of Shared Services Outsourcing

Shared services has many similarities with outsourcing, one of which is the contractual hiring of employees from outside the organization. These employees are considered part of the organization and privy to sensitive information, such as personnel files and financial reports.

While you may think shared services is a different animal from outsourcing, changes in the global business landscape have made shared services outsourcing a more attractive option for small to medium-sized companies like yours. But, what exactly is shared services outsourcing and how will it work to your advantage?

Read More

15 Sep Tips in Managing Multiple Outsourcing Partnerships

Posted on Sep 15, 2017 7:03:00 AM in outsourcing partnership, multiple outsourcing providers 0 Comments

It's normal for companies to have multiple vendors or suppliers. In outsourcing, it's not unusual for companies to hire customer service representatives from the Philippines and have them coordinate with a software development team in India and a managerial team in Canada, the United States, or Australia.

Read More

16 Aug Why Customer-Centric Services Outsourcing Won't Be Replaced by AI Completely

Posted on Aug 16, 2017 12:07:28 AM in offshore outsourcing, #KillTheFear, automation in outsourcing 0 Comments

The outsourcing industry is not invulnerable to automation. Some parts of the process may be automated, but the bulk of the customer-centric services will continue to be handled by human workers, not machines. It's highly implausible for robots and A.I. to completely replace humans in a variety of jobs. Here are several reasons why.

Read More

10 Aug 13 Reasons Why Your Outsourcing Plan Didn't Work Out

Sometimes, your best laid plans can go awry despite the preparations you've made in advance. Murphy's Law dictates that "if there's more than one way to do a job and one of those ways will end in disaster, then somebody will do it that way." The best that you can do is to mitigate the risks, so when something bad happens, you'll lose fewer valuable resources than if you'd been caught unprepared.

Read More

1 Aug Pros and Cons of Managed Services Outsourcing and Freelancing

Posted on Aug 1, 2017 7:00:00 AM in offshore outsourcing, Outsourcing to the Philippines 0 Comments

While the idea of hiring freelancers may seem like a quick solution to you, it actually involves more work on your part than you initially wanted from outsourcing. If the main purpose of outsourcing is to not worry about the small stuff and trust your service provider to do the work right, then shouldn't you be spending your days meeting new clients and improving your business rather than micromanaging home-based workers in another country? For those new to the idea of offshore outsourcing, consider the following pros and cons of managed services outsourcing and freelancing.

Read More

27 Jul 9 Best Learning Resources for Offshore Outsourcing

Posted on Jul 27, 2017 7:05:00 AM in offshore outsourcing, how outsourcing works 1 Comment

Outsourcing is an umbrella term for moving jobs to another company, which may be based in the same country or region, or in another continent. To learn more about offshoring and outsourcing, you'll find many expertly written articles and research papers by academics and think-tanks published online. Here are 9 of these reliable resources on offshore outsourcing.

Read More

26 Jul Five Important Outsourcing Videos You Should Watch Right Now

The online world is full of verified and dubious resources about all types of outsourcing. One of these sources is YouTube where millions of videos are viewed each day. For top managers and small business owners who are new to offshore outsourcing, here are five educational videos you should watch and learn from.

Read More
1 2 3 4 5
test
Meet with an outsourcing consultant from Rethink Staffing
FIND OUT HERE

Smart Staffing Solutions

Offshore outsourcing is not about finding people who can do the things you do in the same way that you do them. You're not looking for someone to replace you or your team. What you're looking for is relief from doing so much in a day, and still have quality work done on time and within budget. What you need is competent help, and that's what Rethink Staffing provides.

Outsourcing to the Philippines, but don't know where to start? Rethink Staffing can help you find skilled and competent workers to hire as business support staff.

 


Recent Posts