• CALL CENTER & CUSTOMER SERVICE

    CALL CENTER & CUSTOMER SERVICE

     
  • OUTSOURCED DATA ENTRY & DATA CLEANSING

    OUTSOURCED DATA ENTRY & DATA CLEANSING

     
  • TECHNICAL PRODUCT SUPPORT

    TECHNICAL PRODUCT SUPPORT

     
  • DESKTOP AND LIGHT SERVER SUPPORT (LEVEL 1 & 2)

    DESKTOP AND LIGHT SERVER SUPPORT (LEVEL 1 & 2)

     
  • GENERAL PRODUCT SUPPORT

    GENERAL PRODUCT SUPPORT

     
If you’re looking for a reliable outsourcing company to help you set up and manage a remote support staff in the Philippines, then Rethink Staffing has got your back. We have extensive experience in providing customer support and after-sales services for consumer products. One of our previous clients – a solar panel company – successfully launched its business with our help.

 

Our experience is proof that we’ll treat every interaction with your customers like your business is OUR business. That’s why you can trust Rethink Staffing to deliver after-sales customer service for your product with excellence and efficiency. Having a customer support staff on the other side of the world takes a huge load off your shoulders. You’re assured that someone’s always there to take the calls and answer emails while you and your onshore technical team are away from the office.

Get In Touch Now!
Let's talk about the ways we can help you.

– Email, Phone and Chat Support

– Order Processing & Fulfillment

– Billing & Claims

– Call Routing and Messaging

– Fault Logging

– Problem Resolution and Escalation

– Product Registration and Validation

– Product Training and Documentation

– Break/Fix Support – Setup and Configuration

– Scheduled Customer Follow-ups


With a remote staff in the Philippines, you:

* save money on customer support expenses

* improve response times and customer satisfaction

* increase productivity among your employees

* promote a healthy work-life balance in your company

* create a visible impact on the lives of your support staff on the social and economic level

Call or email Rethink Staffing now to find out how you can benefit from outsourcing!