FULL IMPLEMENTATION SUPPORT FOR A SMOOTH START
Rethink Staffing works with you from hiring to training and in monitoring your customer service staff in the Philippines. We implement standardized processes and make use of best-of-breed technologies when setting up your team. We want to understand how we can best deliver quality services to your customers and help you achieve your targets.
ON GOING PERFORMANCE MEASUREMENT AND PROCESS IMPROVEMENT
Rethink Staffing builds a reliable and scalable support team that becomes an invaluable part of your operations. We understand that cost-savings alone are not enough. Key performance indicators like better response times and more satisfied customers must be constantly measured and improved.