• CALL CENTER & CUSTOMER SERVICE

    CALL CENTER & CUSTOMER SERVICE

     
  • OUTSOURCED DATA ENTRY & DATA CLEANSING

    OUTSOURCED DATA ENTRY & DATA CLEANSING

     
  • TECHNICAL PRODUCT SUPPORT

    TECHNICAL PRODUCT SUPPORT

     
  • DESKTOP AND LIGHT SERVER SUPPORT (LEVEL 1 & 2)

    DESKTOP AND LIGHT SERVER SUPPORT (LEVEL 1 & 2)

     
  • GENERAL PRODUCT SUPPORT

    GENERAL PRODUCT SUPPORT

     

WE'RE HIRING! Call Center Representatives
8 Feb

Posted on February 8, 2018 at 3:26 AM 0 Comments

Rethink Staffing Iloilo is a pioneering fair trade call center based in Iloilo City, Philippines. As we continue to grow in size and scope of work, we're always on the lookout for exemplary talent to join our ranks and commit to a life-affirming career in the BPO industry.

Right now, we're looking for CALL CENTER REPRESENTATIVES who meet the following requirements:

● Previous experience in a customer support role

● Track record of achieving quotas

● Excellent phone and verbal communication skills along with active listening

● Strong retention memory

● Customer focus and adaptability to different personality types

● Ability to multi-task, set priorities and manage time effectively

● High school degree, undergraduate or college graduate

Compensation: Negotiable

 

The chosen candidates will have the following responsibilities:

● Manage large amounts of calls in a timely manner

● Determines requirements by working with customers.

● Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

● Keeps equipment operational by following established procedures; reporting malfunctions.

● Build sustainable relationships and engage customers by taking the extra mile

● Updates job knowledge by participating in educational opportunities.

● Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

● Meet personal/team qualitative and quantitative targets

 

Interested applicants may send their updated resume and supporting documents to jobs@rethinkstaffing.com.

NOTE: This is an office-based full-time job in Iloilo City, Philippines.

 

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Tags: Rethink Staffing, fair trade call center jobs, BPO Jobs

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