• CALL CENTER & CUSTOMER SERVICE

    CALL CENTER & CUSTOMER SERVICE

     
  • OUTSOURCED DATA ENTRY & DATA CLEANSING

    OUTSOURCED DATA ENTRY & DATA CLEANSING

     
  • TECHNICAL PRODUCT SUPPORT

    TECHNICAL PRODUCT SUPPORT

     
  • DESKTOP AND LIGHT SERVER SUPPORT (LEVEL 1 & 2)

    DESKTOP AND LIGHT SERVER SUPPORT (LEVEL 1 & 2)

     
  • GENERAL PRODUCT SUPPORT

    GENERAL PRODUCT SUPPORT

     
Our primary objective is to create the world’s easiest start-up system for outsourcing by reducing barriers to setting up and managing a remote team of highly skilled and reliable workers in the Philippines.

 

We’re motivated to help our partners achieve not just their financial targets but also their business objectives, and to help them leverage the benefits of globalization to gain a competitive advantage.

 

At the same time, we’re giving young professionals in the Philippines the opportunity to advance themselves through hard work and constant focus on learning in their careers.

OUR MISSION

Rethink Staffing's mission is to provide profitable and sustainable outsourcing services to global partners

OUR VALUES

WHY WE DO IT

Rethink Staffing has an entirely different view of outsourcing. We don’t see it as simply reducing operational costs. Rather, we consider outsourcing as a strategic resource and an avenue for global collaboration.

 

We believe in socially responsible outsourcing. Think of it as opening the doors of opportunity for an English-proficient and well-educated workforce from the Philippines. You benefit from a trainable workforce while Rethink Staffing helps them find fulfillment at work, bring home a higher monthly income to their families, and thereby raise their standard of living.

 

At Rethink Staffing, we take care of our employees. Our people receive healthcare benefits early in their tenure. We pay our employees 20% to 30% above the market rates for mid-level customer service representatives. Aside from the regular set of benefits, our employees also receive proper compensation for work during holidays and for overtime – a remuneration rarely enjoyed by freelancers and independent contractors in the Philippines.

 

INTERNATIONAL Trade is not a zero-sum game. Here at Rethink Staffing, we believe that outsourcing is a mutually beneficial exchange of goods and services between two parties: the provider and the client. Offshore outsourcing helps businesses save money and creates high-paying jobs in developing countries.
Rethink Staffing has been nurturing talents and skills of different people who are positively infused with goals, dreams and a lot of humor. Meet each one as you go along and deepen your search as to why we are the best team to help you realize your dreams.

New Call-to-action

WHY CHOOSE RETHINK STAFFING

Rethink Staffing offers clients the advantage of hiring dedicated support staff on a permanent basis at an affordable rate.
Rethink Staffing focuses on your firm’s strategic needs, ranging from sourcing human resources, software and equipment to planning, implementation and monitoring of business processes.
Rethink Staffing has successfully created a work environment that encourages local and international teams to communicate openly and work together seamlessly. This nurtures a sense of ownership and accountability among our employees.
Our facilities may be small, but we run a tight ship. Our overhead is lower than most BPOs in the Philippines and that translates to higher salary and more benefits for our employees. Because of the small area, teams work near each other. They become friends and everyone feels like they’re part of an extended family unit.
Rethink Staffing is a passionate advocate for sustainable and socially responsible outsourcing practices. We go beyond delivering low-cost services to our clientele and creating jobs for an ever growing workforce in the Philippines. We make sure our employees have a wide range of skills. And, we help them grow as human beings and as professionals.
We’re located in Iloilo City, a bustling metropolis in the Western Visayas region of the Philippines that’s been awarded as a Center of Excellence for BPO companies by the Information and Communications Technology Office (ICTO) of the Department of Science and Technology (DOST) and the IT-Business Process Association of the Philippines.

 

Iloilo International Airport in Cabatuan is just 30 minutes away from the city. Visitors can fly in directly from Hong Kong or Singapore, and take advantage of affordable transportation from the airport to Iloilo’s urban center. While in Iloilo, visitors can enjoy a historic tour of Spanish-era churches and Antillean houses as well as a savory spread of Ilonggo cuisine in local restaurants.

 

Iloilo City isn’t as crowded and flooded as Manila. The traffic is tolerable and the streets are relatively safe. However, it’s normal for people to come down with a cold during the rainy season from July to December. They often have a bowl of pancit molo or tinola to warm their stomachs and to help them feel better.

WHERE WE ARE

Rethink Staffing is located in Iloilo City Philippines
PHONE
US (484) 383-4100

PH +63 (33) 321-6365
EMAIL
sales@rethinkstaff.com
support@rethinkstaff.com
PH LOCATION
3rd Floor LBS Building
Jalandoni Street, Iloilo City
5000 Philippines
US LOCATION
1701 Walnut Street
7th Floor Philadelphia
PA 19103 U.S.A.