• CALL CENTER & CUSTOMER SERVICE

    CALL CENTER & CUSTOMER SERVICE

     
  • OUTSOURCED DATA ENTRY & DATA CLEANSING

    OUTSOURCED DATA ENTRY & DATA CLEANSING

     
  • TECHNICAL PRODUCT SUPPORT

    TECHNICAL PRODUCT SUPPORT

     
  • DESKTOP AND LIGHT SERVER SUPPORT (LEVEL 1 & 2)

    DESKTOP AND LIGHT SERVER SUPPORT (LEVEL 1 & 2)

     
  • GENERAL PRODUCT SUPPORT

    GENERAL PRODUCT SUPPORT

     

WE ARE A FAIR TRADE CALL CENTER

AND LABOR OUTSOURCING COMPANY

When agents are safe at work, feel valued, and can advance in their careers,
 
they produce superior results.


WHAT WE CAN DO FOR YOU

Inbound and outbound calling, high-performing data entry teams, and execution all types of unqiue business process workflows within your business

financial services
ecommerce services
recruitment support
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desktop and light serv supp
logistics support
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custom teams

CHOOSE THE RIGHT STAFFING SOLUTION FOR YOU

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WHAT OUR CLIENTS HAVE TO SAY


LET'S TALK!

Get in touch and we'll schedule a time for a quick chat about your outsourcing strategy.


HOW IT WORKS


Every engagement starts with a simple step-by-step process that will have you up and running at the soonest time possible. Whether you need a small, targeted task force or a large, flexible team, we are committed to helping you find and manage the human resources with the qualifications to help you succeed.

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OUR CORE BELIEFS PRODUCE A HIGH-PERFORMING LABOR SYSTEM

Global labor trade flows are forces for economic and social good.

When lower cost work at home is moved overseas, it serves as the tipping point in re-balancing the socio-economic scale in developing economies.

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Focusing on employee welfare produces superior results.

When we shine the spotlight on our employees' social and economic welfare, and their happiness and safety at work, they can achieve almost anything, no matter where they live.

Employing global labor is a strategic business advantage.

A fair trade call center delivers iron-clad business continuity in labor and management, and increased productivity per labor hour cost compared to other BPOs.

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We can only move forward; that's why we are incessantly improving and preparing for change.

We have quarterly strategic meetings with clients to ensure continuous improvement in their operations. We also continually focus on skills improvement among our agents through capacity building (workforce training) activities.


WHY PARTNER WITH A FAIR TRADE LABOR PROVIDER?

For our clients, there are 4 key benefits to building a partnership with a fair trade call center and labor outsourcing company.

*From a study by research group Dimension Data
**Contact Center Association of the Philippines (CCAP) report


LET'S TALK!

Get in touch and we'll schedule a time for a quick chat about your outsourcing strategy.


FAQs

As a fair trade call center, we govern ourselves with policies shaped by our experiences and our appreciation for the Fair Trade Principles laid out by the World Fair Trade Organization.

    LEARN MORE    
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RECENT STORIES

While the market for fintech outsourcing is still in its infancy, it will surely grow in the coming years because of the advancements in mobile computing, big data analytics, and the increasing adoption of blockchain technology. So, what can fintech outsourcing do for your company and what kind of role will it play in 2018 and beyond?

READ MORE

Employees are just one side of the equation of what makes a business successful. The other side is held by customers, and in the case of outsourcing companies that practice fair trade principles, clients who share their beliefs in running a business.

READ MORE

Strategic outsourcing elevates the old transactional relationship of outsourcing to a collaborative partnership. This kind of business relationship focuses on innovation, continuous improvement, and long-term goals rather than short-term objectives.

READ MORE


HERE'S WHY YOU GET MORE VALUE FROM QUALIFIED STAFF AT RETHINK STAFFING.

A higher income leads to better health and self-improvement. And so, your outsourced staff are happier, more productive, and likely to stay with you.


see pricing
CHECK SAVINGS
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LET'S CHAT!

If you're interested in making a significant impact on your business and the world with fair trade outsourcing, then get in touch with us now.